Privacy Policy – MP Taxi
At MP Taxi, we respect your privacy and care about how your personal information is used. We run a small, local taxi business in Bhopal, and we only collect the details we really need to provide a safe and smooth ride for you. This page explains what information we take, how we use it, and how we keep it safe.
- Information We Collect
When you use our taxi or ambulance services, we may ask for a few details — nothing more than what’s needed to confirm your booking or stay in touch.
We may collect:
- Your name and phone number (so our driver can reach you).
- Pickup and drop-off addresses.
- Date and time of booking.
- Basic payment details (if you pay online).
If you visit our website, we may also see basic technical data like IP address or browser type — just to understand how people use our site.
We don’t collect any private or unnecessary information. And we definitely don’t sell your data to anyone.
- How We Use Your Information
We only use your details to make your travel easier and faster.
Here’s how:
- To confirm and manage your cab or ambulance booking.
- To contact you if there’s any change, delay, or issue.
- To process payments safely.
- To improve our service and website over time.
- To send updates or offers (only if you’ve agreed to receive them).
That’s all. We don’t misuse or share your information for anything else.
- Keeping Your Information Safe
We treat customer data the same way we’d want ours to be treated — with care.
Your details are stored safely and only accessed by our small, trusted team.
We use secure systems to make sure no one outside MP Taxi can see or misuse your information. If we ever work with a payment partner, we choose only trusted ones with proper security.
- When We Share Information
Sometimes we need to share a few details — but only when absolutely necessary, like:
- With our drivers, so they can contact you for pickup.
- With payment partners, to complete your booking transaction.
- With authorities, only if required by law.
We never share or sell your personal data to marketers or other businesses.
- Cookies and Website Data
Our website may use cookies — small files that help the site remember your preferences. It helps us see what works better on the site and what doesn’t.
You can turn off cookies in your browser settings if you’d prefer. The site will still work, but maybe not as smoothly.
- Your Choices and Rights
You’re in full control of your personal information. You can:
- Ask what information we have about you.
- Request us to update or delete it.
- Stop receiving messages or promotions.
To do that, just call or email us — we’ll be happy to help.
- Links to Other Sites
Sometimes, our website may have links to other sites (like payment gateways or partners). Those sites have their own privacy rules. We don’t control or take responsibility for what happens on other websites.
- How Long We Keep Data
We keep your information only as long as needed for bookings or legal records. After that, we safely remove or anonymize it.
We don’t keep any unnecessary data for long periods.
- Updates to This Policy
We may change this policy a bit over time — if our services expand or rules change. Whenever we do, we’ll update this page and mention the new date above.
- Contact Us
If you have any questions about this Privacy Policy or want to know how we handle your data, feel free to reach out.
